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Color Instrument Display-horizontal Screen Original price was: € 55,8.€ 45,9Current price is: € 45,9.Remove
Fluence Electric Bikes – Ride the Future, Live the Green Way
🚴♂️ Fat Ebike | 🚴♀️ Foldable Electric Bikes | Smart Electric Bicycles | 🌱 Sustainable Urban Mobility
FAQ’s
Shopping Information
A:Generally, after receiving an order, we will process it within 1-2 business days. Once an electric bike is shipped, it is expected to be delivered within 3-7 business days. The delivery time for accessory orders is estimated to be 14-20 business days.
PS：(July to September is the peak season for logistics, and deliveries may be delayed by 1-3 business days).
A:The displayed price includes taxes and shipping fees, so you do not need to pay any additional charges.
A:You can pay through PayPal and all major credit and debit cards, such as
MasterCard, Visa, and American Express. Before making a payment, please ensure your card has sufficient
credit or funds, otherwise, the payment may fail.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Order Returns
A:You can contact our customer service to modify your order before we
ship it. Once it has been shipped, you will not be able to make any changes.
If you wish to cancel your order, please contact us within 2 hours of placing
it. If you cancel within 12 hours but after the initial 2 hours, you will need to
pay a 50-euro processing fee as the order will have already been processed.
lf you cancel after 12 hours, you will be responsible for the shipping and handling fees.
A:After placing your order, you will receive a confirmation email from us to confirm that we have received your order. Please note that the order will
only be shipped once your credit card payment has been approved and the
billing and shipping addresses have been verified.
A:Due to restrictions from the logistics company, we are currently unable to deliver to some remote areas. You can learn more on our Shipping Policy page.
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Cycling
A:Yes, most Future electric bikes are designed to withstand light rain and damp conditions. However, it’s important to check the guidelines regarding waterproofing and maintenance. While it is not recommended to ride in heavy rain or through deep water, light rain or damp conditions should not pose a problem for properly sealed electric bike components.
A:Yes.Check out our Parts & Accessories page to see what’s available. These products cannot be preinstalled on a bike prior to shipment. They will be shipped in their own respective packages. If the part you need is not listed on our website, contact us.
A:There are many factors that affect the range of an electric bike.Different riding conditions, riding modes, riding habits, load, and battery condition can all cause variations in the range. The mileage we provide is a relatively broad estimate, and the actual range will vary based on specific circumstances.