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FLUENCE Support

Still have questions? Let us help!

For better and faster service, Please write the subject of the email like this:
Order ID+ Country(EU country) +Problem type (shipping information, quality problem, other problems).
For example, if you are from Italy, and you want to know the shipping information, the
subject of the email should be:ExxxxxxxxxxCN, Italy, shipping information.

Note：We recomend that you contact us directly via our service email with the necessary
photos or videos.
E-mail: support@fluencebike.com

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    Note: If you have any questions or concerns, please feel free to contact us at support@fluencebike.com. We look forward to hearing from you.

    Call:
    (+852) 59537193 (English) (9 AM – 6 PM (GMT+1), Monday – Friday)

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